-----Original Message----- From: Zoltan Arpadffy [mailto:firstname.lastname@example.org] Sent: den 25 november 2004 19:49 To: 'email@example.com' Cc: 'firstname.lastname@example.org'; 'email@example.com'; 'firstname.lastname@example.org' Subject: RE: Abuseärende / Universal ADSL Dear UVTC, Song Networks and VBulletin authority, User codoc at server RedHat is deleted. Login: codoc Name: codoc Directory: /home/c/codoc Shell: /bin/bash Office: codoc, email@example.com Last login Sat Aug 28 18:08 (CEST) on ftpd727 from 18.104.22.168 Mail forwarded to Mail last read Thu May 20 06:30 2004 (CEST) User files are archived as user IP addresses etc. that are available on legal request. Mentioned URL with illegal copy of vbulletin is also removed. ( http://www.polarhome.com:793/~codoc/forum/index.php? ) polarhome.com is non commercial, educative effort for popularization of shell enabled operating systems and Internet services, offering shell accounts and other services on all available systems (Linux, OpenVMS, Solaris, xBSD, AIX, HP-UX, IRIX) ...by time polarhome.com became a demo site for Linux power and other UNIX like systems popularization; symbol of online freedom, speech, feelings, activities and multiplatform open source development. Polarhome has more than 100k users, mostly IT professionals from all around the Globe. Polarhome also hosts development for Vim text editor, eggdrop IRC client, ctags and some other open source projects. It is understandable that online availability has vital importance for polarhome's existence; therefore we fight against abuse and will never support illegal activity or something that jeopardise polarhome community. My name is Zoltan Arpadffy, and I am the owner of ADLS account that hosts polarhome.com. polarhome is my hobby that gives a perfect playground for me and other IT professionals for testing, and multi OS environment for freeware development that grown huge during last five years. I work as project manager and security expert in lottery branch, serving respectable customers like Swedish Svenska Spel, Norwegian Norsk Tipping, German lottery block companies, Hungarian SzRT, Australian Tatterssal and Golden Casket, Israeli Sports betting board etc. I will protect until my last breath polarhome's professional approach, market independence and non commercial existence with all my knowledge. If you allow, I would like to question the method and professional approach that VBulletin and Song Networks have shown in this case. I accept that one polarhome customer did cross the border of low. He should be punished, no doubt. But what is the fastest and most effective way? Is that the right solution to cut the line without any warning? Polarhome does have firstname.lastname@example.org also email@example.com e-mail addresses. I read them on regular basis and take them seriously. There were about ten cases in the past five years, when polarhome closely cooperated with legal authorities as banks, software and multimedia organizations. VBulletin could send a mail to firstname.lastname@example.org and in few hours user would be removed, abuse announced and explained to polarhome community that it is not allowed. Even in case that VBulletin's choice was to contact the ISP directly, was the line cut the best solution? It was effective at least. It took me more than a day to figure out that ISP cut off the line and it is not hardware or polarhome's connection failure because of snowstorm. Should, I mention that during this day 100 thousand users was without development environment, mail, home page... also many uses that could not download Vim for OpenVMS, use the official Hungarian online bible etc. A mail, or a phone call would be nice. It would shortcut the circuit and solves the situation on easy and fast way. I agree that this method requires more intelligent approach from abuse group, but this is their job. An ADSL subscriber should not be an IP address or a customer number, there might be more behind an IP address. There might be some hidden value behind an ADSL line especially when in abuse report a domain name referenced. If VBulletin or Song Network's abuse officer would check the site and read just the few first lines at the first page, it would be clear what is it about and how to solve the problem. Otherwise, I am a very satisfied customer of UVTC/Song network. Service quality is on very high level. In past five years polarhome had been also hosted by ComHem cable, Telia ADSL and Bostream. So far, UVTC/Song network's service is the only that really measures up to my requirements. Stable line, fix IP, services are allowed. I apologise for caused inconvenience, and I can ensure you that I will give my best to avoid such incidents in future, but also ask for understanding that despite all knowledge and effort such an open site as polarhome can be abused - as any other public service - including Song Networks services. Therefore, I would like to ask for cooperation and positive approach from Song Network's side against internet abusers instead of closed line policy without any notice (even if it is allowed according the licence agreement) Thank you very much in advance. Best regards, Zoltan Arpadffy Polarhome.com System administrator, owner -----Original Message----- From: Universal Telecom [mailto:email@example.com] Sent: den 25 november 2004 16:44 To: firstname.lastname@example.org Subject: Abuseärende / Universal ADSL Hej! Bifogar den information (se nedan) som låg till grund för den nedkopplade ADSL anslutningen. Vår nätlev. Song Networks har nu kopplat på anslutningen och ber dig kontakta personen nedan i fråga (Howard G Spinks) som gjort anmälan för att komma fram till en lösning. Vår nätleverantör vill inte se fler klagomål från samma person igen. Med vänliga hälsningar Niclas Internet kundtjänst, Universal Telecom Öppetider: Mån-Tors 09-18, Fre 09-17 Tel: 0200-889500 Fax: 0200-889599 Universal Telecom - Timepiece Lda Box 90103 120 21 Stockholm ------------------------------------------------------- SIW SONG Networks AB Abuse-avdelningen email@example.com ------------------------------------------------------- ----- Original Message ----- From: "Howard G Spinks"
To: ; Cc: Sent: Wednesday, November 24, 2004 12:44 PM Subject: Universal Notification of Copyright Infringement (URL/IP) @ http://www.polarhome.com:793/~codoc/forum/index.php? > UNIVERSAL NOTIFICATION OF COPYRIGHT INFRINGEMENT DATED 24 November 2004 > > From: Pirate Reports, P O Box 36, EAST MOLESEY, Surrey, KT8 9XT > Tel: 44 (0) 208 941 1843 Fax: 44 (0) 208 941 3689 > > > Greetings Abuse Team > > This site utilises unlicensed source code owned by my client and I request > total removal including the GUI and files. > > NB: If at your own prerogative you offer your client an opportunity to > remove the site themselves or purchase a license as opposed to your removal > or suspension of service, please be aware that Jelsoft Enterprises Ltd. > whilst happy to respect your goodwill gesture, in no way requests or > requires such action from you and reserves the right to decline the license > purchase and refund the fee. Copyright protection not revenue collection is > our primary concern and motivation and some forum content if it damages > others or breaks our AUP is not allowed. > > URL and/or IP address of identified source: > http://www.polarhome.com:793/~codoc/forum/index.php? > > DMCA Compliant ISP: > > In accordance with the provisions the Digital Millennium Copyright Act of > 1998 > > Please expeditiously "take down" or "block access" to the infringing > material and take appropriate action against the customer to prevent future > abuse. > > Non DMCA Compliant ISP: > > In accordance with your Acceptable Use Police please expeditiously remove or > block access to the infringing materials and take appropriate action against > the customer to prevent future abuse. > > Confirmation of your actions is appreciated so we may appraise out client. > > Declaration > > I, the undersigned, CERTIFY UNDER PENALTY OF PERJURY that I am an agent > authorized to act on behalf of the owner of certain intellectual property > rights, said owners being named: > > Jelsoft Enterprises Ltd., Tagra, Birch Lane, Ascot, Berkshire, SL5 8RF, > ENGLAND > > I have a good faith belief that the items or materials listed below are not > authorized by the above intellectual property owners, their agents, or the > law and therefore infringe their rights. > > I further aver that the information contained in the Notice below is > accurate. > > Software: > vBulletin v3.0.0 > > I may be contacted at: > > Howard G Spinks > Snr. Investigator > Pirate Reports > PO Box 36 > EAST MOLESEY > Surrey > KT8 9XT > ENGLAND > Tel: 44 (0) 20 8941 1843 > Fax: 44 (0) 20 8941 3689 > Email: HowardS@piratereports.com > MSN: piratereports > Skype: piratereports > > Truthfully, > > Howard G Spinks >